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Boogie 11

Bruzzy's Farm, Tallarook - April 14, 15 & 16 - 2017

FAQ

When do I get my tickets if I paid online?
Expect your tickets to arrive in the mail. To track your ticket after purchasing you can log in to your account Oztix account and check your order details and status.

My tickets have not arrived in the mail?
If you have ordered hard tickets, please ensure you have received your tickets or collected them from Australia Post. Tickets in the mail can be tracked on the Australia post website http://auspost.com.au/track/ using the tracking number you received in your postage email. Please note Australia post will not be open on Good Friday OR Easter Monday.

What is the difference between E-tickets and Venue Collection List?
If you purchase your ticket within 1 week of Boogie you will only have the option of choosing E-tickets or Venue Collection List as your delivery options. If you selected e-tickets, you will have received a PDF for each ticket purchased. Please bring print-outs or have the PDFs saved to your phone (as internet coverage can be a bit shaky in Tallarook). Venue Collection List means your name has been added to the Gate Collection List. If you selected Venue Collect please enter via the ticket collection lane (see more below).
 
My order confirmed that I have Venue Collect tickets. Where do I collect my tickets from?

Oztix would have sent you a receipt to verify the purchase, and your name will have been added to the Gate Collection List. When you arrive at Boogie, enter via the Ticket collection lane, show your Photo ID, get your name checked off the list, and your in!

I can't find / have lost my tickets, HELP?
There is a lost ticketing process in place, so if you cannot find your ticket, please contact info@oztix.com.au by Thursday 13 March 12 noon and if they can verify that you are the account holder they can reissue your ticket, for a fee of $5 per ticket. Please note, once this Reissue process is started it cannot be stopped. The original tickets will be cancelled, and cannot be made valid again even if they are found. Please destroy the original tickets if they are found after replacement, as they are invalid. Please call Oztix on 1300 762 545 with your credit card handy to pay the $5 per ticket charge to have you tickets re-issued.
 
Can I change the name on the door list?

If you are unable to attend an event Oztix is capable of changing a name on the door list 24hrs prior to an event. The only person capable of changing the name on a door list is the name in which the purchase was made. Only one name can be associated with an order for door collection, so if an order is for multiple tickets, please note that all people will need to arrive together. If the order is not in the name of the person who is picking up the tickets, you can update the name on the door list by logging into the “My Account” feature of the Oztix website, locating your order under “Orders” and modifying the name on the order by clicking “Modify”. You can only update the name on the order provided that ticket sales for the event have not closed (i.e. usually 1 hour prior to the event). Please note: All people who you have purchased tickets on this order must arrive to the venue at the same time – we cannot put names against individual tickets purchased. If you encounter any difficulties after attempting the above, please email orders@oztix.com.au

What amenities and services are provided by Boogie?
All entertainment, camping areas, fire and water, showers and toilets.

How do I get to Boogie?
Please see the Getting There section of this website

What if I want to come by car?
This is voluntary, but we encourage you to purchase a $10 carbon offset car pass from our friends at Treecreds. All money from this initiative goes to a carbon offset managed by Treecreds and goes directly to the purchase of accredited "greenhouse friendly" carbon offsets derived from forest saving projects right here in Australia. To find out more about Treecreds please visit: www.treecreds.com

What do I need to pay for at Boogie?
Food, drinks & showers.

Can I buy ice at Boogie?
Yes, at the Boogieliner (The silver shiny caravan)

Can I bring my own alcohol to Boogie?
Yes, but no glass please. BYO alcohol is not permitted inside the licensed area, and will only be able to be consumed in the designated areas. You will also find that the Boogie bars have excellent drinks at reasonable prices. Our licensing precludes us from selling alcohol from the bars after 1am Friday and Saturday, and 11pm Sunday, so make sure you BYO if you want to drink after that.

Can I bring my kids to Boogie?
Yes, but their supervision is your responsibility. Kids under 8 years will be admitted for free. Kids between 8 and 16 years will be charged a reduced ticket price. Please make sure your children are supervised and leave the licensed area before 10 pm. This is a condition of our license. There is no créche but there will be day time activities for kids.

Once I am onsite can I leave?
Yes you can, all ticket holders will be wristbanded on first entry and this wristband will act as a pass out through out the event.

Can I camp near my car?
Yes. There are 2 camping areas, one with cars and another under trees. If you camp at the "treecamp" you will need to park in the designated carpark and carry your camping gear

Can I come in a motorhome or caravan?
Yes, there will be an area for this type of camping. Please note there are NO powered sites available.

Can i have a market stall?
We don't have a market at Boogie, so unfortunately can't accommodate market stalls.

Can i get a day ticket only?
There is only one ticket type, which covers all three days of Boogie. There are no day passes.

Can I bring pets to Boogie?
No.

Can I volunteer for Boogie?
Yes! Any questions at all about volunteering please contact us at volleywood@boogie.net.au

Will there be an ATM available at Boogie?
No. There is a credit card/eftpos machine on site to purchase Boogie Bucks, but this DOES NOT give out cash.

What else can I buy at Boogie?
Essential supplies like chewy, chocky, toothbrush, soft drinks and late night hot snacks from the Boogie Clubhouse. Please note you need to exchange cash for Boogie Bucks for all transactions.

Do locals get a discount?
No, but please show your license or other proof of local residence and we will waive the carpass fee.

Can I get press accreditation for Boogie?
Boogie is a small festival and we don’t have the resources or necessity for press or camera passes. Of course you are welcome to buy a ticket if you would like to attend. We like to keep our special world to our beloved ticket buyers and supporters a little bit removed from the glaring public eye. We prefer personal physical on site discovery and are not seeking further public exposure at this time. Boogie seems to find its own voice and audience without such formal accreditations. However, anyone is welcome to cover the event as a ticket holder. Please note we do not have any VIP or restricted access areas at Boogie.

Can my band play Boogie?
We do not have a formal application process, as we pride ourselves on being out there in the soup tasting the flavours of the time. We do look at almost everything that comes through, but please be aware we have a vision for what and who we are looking for and generally these acts don't come from submissions. There is no need to follow up later or continue to send information. We will make contact with you if we have any interest. Good luck with all you do. 

I have a general question about Boogie, who should I ask?
Please send these to shakeitloosetogether@boogie.net.au. Your email will be forwarded to the relevant Boogie team member who will respond in due course.

Can I cater at Boogie?
Boogie already has caterers booked, however your email will be forwarded to the relevant person who will contact you if they are interested.

Can I Boogie at Boogie?
Boogie