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Boogie 13

Our Friend's Farm Tallarook, VIC | 19 - 21 April, 2019

FAQ

TICKETING

I entered the incorrect email on my Oztix order and have not received my booking confirmation?


You need to contact Oztix direct who can sort this out for you. Contact Oztix info@oztix.com.au or by phone on 1300 762 545 as they need you to answer some questions to verify you as the Oztix account owner.

I entered the wrong postal address/ will be moving / will be interstate/overseas. How do I change my address after buying tickets?

There is a My Account link on all Oztix ticket shops. Click the My Oztix account link, login and you can update your details at any time.

When will I receive my wristband?

All wristbands were posted on Friday 5 April, 2019. If you have not received by Tue 16 April, please contact Oztix info@oztix.com.au, by Thursday 18 April, 5pm.

I have not received my wristband in the post, what do I do?

If you purchased a ticket PRIOR To 3 April you were posted a wristband on Friday 5 April. If you HAVE NOT received by Tuesday 16 April please contact Oztix via email by info@oztix.com.au by Thursday 18 April, 5.00pm AEDT. Oztix will be able to cancel your wristband and re-issue your tickets as either E ticket. If you purchased a ticket AFTER 3 April you will be emailed a PDF E ticket.

What is a PDF E Ticket?

This is where Oztix emails you an eTicket as a PDF attachment to your order confirmation email. You will need to print your eTicket/s and present them for scanning to gain access to the event. Or you can display the ticket barcode onto your mobile phone, just make sure you have turned up the brightness on your phone display. It is fine to separate barcodes, if people using the eTickets wish to arrive at different times, please ensure that you have one barcode per person as each QR barcode is scanned as an individual ticket upon entry to the event.

Are you selling day passes?

There is only one ticket type, which covers all three days of Boogie. There are no day passes.

Are there any pass out’s available?

Yes, your wristband acts as a pass out, so you can come and go. Please note the Boogie driving at night policy. If you are leaving or arriving at night, you will need to part the car at Top camp, near the box office. There is strictly no driving after dark.

I can’t Boogie anymore, can I please get a refund?

When you purchased a ticket to Boogie, you agreed to terms and condition which do not permit refunds. Boogie does not offer refunds. Boogie does not have a resale facility but you can sell it online, but it’s not to be sold for a price higher than the face value of the ticket. Boogie does not condone unauthorised third selling parties such as Viagogo, Ticketmaster resale, market place etc.

TRANSPORT

How do I get to Boogie?


Please see the Getting There section of this website.

What if I want to come by car?

This is voluntary, but we encourage you to purchase a $10 carbon offset car pass from our friends at Treecreds at the gate. All money from this initiative goes to a carbon offset project managed by Treecreds and goes directly to the purchase of accredited "greenhouse friendly" carbon offsets derived from forest saving projects right here in Australia. To find out more about Treecreds please visit treecreds.com.

I am dropping off/picking up people, is there a designated area for this?

You can drop people off at the main gate area. Only people with a boogie wristband can access the Boogie site.

When are the shuttles operating?

Friday April 19 between 12pm - 4pm. The very same shuttles will get you back to the station from Boogie on Monday April 2, 10am - 11.30am.

Please note: Shuttles run a Very limited service outside of these times. Shuttle services during Boogie are dependent on either prior booking via shakeitloosetogether@boogie.net.au or via enquiry at the Site office during Boogie. If we have enough patrons that need the same service we can get it going. It is not a guaranteed that we can run a service outside of peak times.

We are arriving or need to leave after dark, where do we park?

Any vehicles arriving on site after dark will need to park at the top camp which is located Near the box office.

Is there parking available for private coaches, and motor homes?

Yes, you can park in the Dam camp but please note that all other areas are off limit.

Please note there are NO powered sites available.

Can I bring my camper van / motor home?

Yes, they are welcome but the gas bottles are not permitted on site. If you have one, please notify box office on your way in and we can store it for you for the duration of the event. Your name will be allocated to it and you can flash photo ID on your way out to collect.

Can I camp near my car?

Yes, in dam camp.

KIDS

Can I bring my kids to Boogie?

Yes, but their supervision is your responsibility. Kids under 8 years will be admitted for free. Kids between 8 and 16 years will be charged a reduced ticket price. Please make sure your children are supervised and leave the licensed area before 10pm. This is a condition of our license. There is no créche but there will be some daytime activities for kids.

FOOD & BOOZE

What do I need to pay for at Boogie?

Food, drinks & showers.

Can I buy ice at Boogie?

Yes.

Can I bring my own alcohol to Boogie?

Yes, but no glass please. BYO alcohol is not permitted inside the licensed area, and will only be able to be consumed in the designated areas. You will also find that the Boogie bars have excellent drinks at reasonable prices. Our licensing precludes us from selling alcohol from the bars after 1am Friday and Saturday, and 11pm Sunday, so make sure you BYO if you want to drink after that.

Will there be an ATM available at Boogie?

No. There is a credit card/eftpos machine on site to purchase Boogie Bucks, but this DOES NOT give out cash.

What else can I buy at Boogie?

Essential supplies like chewy, chocky, toothbrushes and souvenirs can be purchased from the merch shop inside the licensed area. Please note you need to exchange cash for Boogie Bucks for all transactions.

Will there be free drinking water available?

Yes it will be. You will drink at the bars and at designated spots in eh camp site. Please look out for the signs as there are a number of taps which is dam water, and signed accordingly, and you don’t want be drinking that.

I have special dietary requirements, will there be Gluten Free, Vegan, Vego etc available?

Yes, there are a variety of vendors that cater to different dietary requirements. These will be announced in the first week of April

PRESS, BANDS, VENDORS AND SPECIAL REQUESTS

Can i have a market stall?

We don't have a market at Boogie, so unfortunately can't accommodate market stalls.

Can I volunteer for Boogie?

Volunteer applications are closed for this year.

Can I get press accreditation for Boogie?

Boogie is a small festival and we don’t have the resources or necessity for press or camera passes. Of course you are welcome to buy a ticket if you would like to attend. We like to keep our special world to our beloved ticket buyers and supporters a little bit removed from the glaring public eye. We prefer personal physical on-site discovery and are not seeking further public exposure at this time. Boogie seems to find its own voice and audience without such formal accreditations. However, anyone is welcome to cover the event as a ticket holder. Please note we do not have any VIP or restricted access areas at Boogie.

Can my band play Boogie?

We do not have a formal application process, as we pride ourselves on being out there in the soup tasting the flavours of the time. We do look at almost everything that comes through, but please be aware we have a vision for what and who we are looking for and generally these acts don't come from submissions. There is no need to follow up later or continue to send information. We will make contact with you if we have any interest. Good luck with all you do.

I have a general question about Boogie, who should I ask?

Please send these to shakeitloosetogether@boogie.net.au. Your email will be forwarded to the relevant Boogie team member who will respond in due course.

Can I cater at Boogie?

Boogie already has caterers booked, however if you get in touch, your email will be forwarded to the relevant person who will contact you if they are interested.

Can I Boogie at Boogie?

Boogie